Frequently Asked Questions
Everything you need to know about your Sassy Saints experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the country. International orders may take 7-14 business days depending on your location and customs processing.
Are Sassy Saints products cruelty-free?
Absolutely! We are committed to ethical beauty. All our products are 100% cruelty-free and never tested on animals.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Can I track my order?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.
Are your beauty tools suitable for sensitive skin?
Yes, our products are designed with high-quality, hypoallergenic materials. However, we always recommend performing a patch test or consulting with a dermatologist if you have specific skin concerns.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.